The gamer of Greece had educated a thorough account confirmation techniques, which averted him from being able to access game, establishing wagers, or enjoying their deal history. Despite having achieved out to help, he was continuously advised to go to without having any progress for 2 days. After the guy recorded all the needed documents and had a video call to possess membership verification, the brand new player’s account is actually reinstated. We’d affirmed the newest quality of one’s challenge with the player.
Despite effective file verification and you can tries to explain the issue, the brand new gambling enterprise refused to reopen the newest membership and you will return their payouts. The player had claimed one his identity are affirmed and that the brand new casino try unfairly withholding his winnings. Although not, the new casino had provided research suggesting the gamer had entered using not true information. Once looking at the brand new considering facts, i determined that the newest casino had acted in accordance with the terms and conditions.
The gamer is actually advised to go to 2-3 weeks and you may forward fee confirmations. However, the gamer prevented responding to after that requests for information. Consequently, the new complaint is denied because of the inability to investigate then.
User activities difficulties inside the membership verification. – leonbet
The gamer of India got claimed a big honor to try out Roulette and you will tried to withdraw the brand new profits. In the process, their membership are blocked after a were not successful file confirmation in which the casino advertised the newest data he given were forged. After gathering more information we had been obligated to refute the brand new criticism. The player from Sweden was incapable of receive respect points during the Leon Local casino for a few days despite in exposure to customer support.
Even with stretching the brand new reaction period, the gamer don’t give subsequent communications, top me to romantic the new ailment. A person away from Thailand educated an issue with the newest position video game called “Piggy Loss” on the Leon. Even after damaging the piggy-bank twice, that ought to cause a jackpot, no payouts were paid to the player’s account. The fresh provided customer support requested a bet ID, that the player couldn’t see in the gaming background.
Notre avis sur les bonus Leon Local casino
You’ll come across lots of step on the Real time Local casino, and regional-styled casino games. Leon Local casino opened inside leonbet 2021 while the a friend site on the Leon Choice sportsbook, which was to since the 2007. Yet not, the new local casino have quickly founded in itself because the a go-to local casino thanks to providing real money internet casino gaming options your don’t find in the websites. The player out of Russia got their account blocked to possess an audit.
The ball player out of Portugal is feeling troubles withdrawing his earnings owed to help you ongoing verification. The ball player away from Russia are up against complications with his gambling establishment account. Despite having completed the fresh verification, the fresh gambling establishment debated that he got a western account. They suggested removing their account and undertaking another you to definitely, inducing the loss of his forty two put. The ball player couldn’t find his country through the subscription and may also just indicate a Russian amount.
We’d rejected the fresh complaint according to the player’s direct request. They effectively withdrew €step 1,100000 so you can a different family savings once a limited return out of €step 1,five-hundred but were still kept as opposed to answers regarding the remaining fund. The gamer out of Asia expected a detachment three days just before submitting it problem.
User thinks you to the withdrawal might have been delay.
This site has expertise online game and you will electronic poker games offered. Leon Casino has solid steps in position, including identity verification, fraud avoidance, account overseeing, and segregated user finance. Nonetheless they render a few-foundation verification for extra shelter. Registered from the known Kahnawake Gaming Commission, Leon Gambling establishment passes through typical audits to maintain higher conditions. Leon Gambling establishment financial options offer places thru Charge and you may Maestro debit cards and by e-purses because of Neosurf and you will Mifinity.
Est-ce los cuales ce casino Leon est sécurisé ?
The ball player from Greece has questioned a detachment below two days prior to distribution it ailment. The ball player from Greece requested a detachment below two weeks ahead of distribution which criticism. The ball player out of Greece had issues with their casino account closure following a successful withdrawal consult.
The player out of Portugal got the woman membership closed in for the last. Afterwards, she been able to discover a different account having fun with some other email address and you may put money. The ball player from Asia try feeling issues withdrawing his winnings owed so you can lingering verification. The ball player was then expected to do videos confirmation. Through to doing which efficiently, the player is affirmed and so the topic are solved.
The player out of Greece gotten a zero-put added bonus away from 29 euros and you will, under unsure terminology, won 588 euros. Through to trying detachment, all but the initial 29 euros was voided. The gamer away from Austria struggles to withdraw payouts as the casino says one Skrill, the method employed for deposit, isn’t found in the nation. Concurrently, the gamer could have been prohibited from using almost every other withdrawal steps.
We declined which problem while the fund were played and i have zero solution to intervene. The gamer struggles to make certain while the gambling establishment is actually continue prolonging the procedure. I ended up closing the new complaint while the athlete eliminated responding to your concerns. The gamer out of Canada is actually feeling problems withdrawing their profits due to ongoing extra verification.

Betty Wainstock
Sócia-diretora da Ideia Consumer Insights. Pós-doutorado em Comunicação e Cultura pela UFRJ, PHD em Psicologia pela PUC. Temas: Tecnologias, Comunicação e Subjetividade. Graduada em Psicologia pela UFRJ. Especializada em Planejamento de Estudos de Mercado e Geração de Insights de Comunicação.